Our guarantee, in full

The Squirrel Docs Reminder-Accuracy Guarantee

If a Squirrel Docs reminder ever lists an item we have already marked as received for that client and that period, we will automatically credit your account for that month — the whole month, free, automatically — no claim form, no email to support, no argument. If you've already paid that month, we refund it to your card — no claim form, no email to support.

You should never have to apologise to a client for our mistake.